Cities & Dates

keyboard_arrow_down Tuesday, 28 August | Melbourne >>

Venue

Park Hyatt Melbourne
1 Parliament Pl
East Melbourne, VIC 3002, Australia

Time

12:00 - 17:00

Agenda

As the technology industry matures, solution provides are requiring greater efficiency and flexibility to increase your profit and drive highly effective teams. At the ConnectWise Roadshow you will be able to learn best practices in the following areas:

12:00 - 12:30: International Industry Trends

  • We’ll keep you up to date on the latest industry trends for solution providers.

13:00 – 13:30: Sales and Marketing

  • Fundamentals on how to build a brand as well as best practices for marketing activities and process

13:30 – 14:00: Quoting and Purchasing

  • Compressing the sales cycle
  • 10 questions to consider when changing your quoting process

14:15 – 14:45: Finance and Billing

  • Tracking work in progress (WIP)
  • Key reports to understand financial stability

14:45 – 15:15: Professional Service and Support

  • Customer onboarding and offboarding
  • Important KPIs and reporting

15:15 – 16:00: Five Critical Operational Maturity Level Traits Fast-Growing MSPs Must Master

  • Your current OML score
  • How top performers do things in these 5 critical areas
  • Specific steps you can apply to your business today

16:00 – 17:00: ConnectWise Demonstration and Happy Hour

keyboard_arrow_down Thursday, 30 August | Sydney >>

Venue

ConnectWise
Suite 11.02, Level 11
1 Market Street
Sydney, NSW, 2000, Australia

Time

12:00 - 17:00

Agenda

As the technology industry matures, solution provides are requiring greater efficiency and flexibility to increase your profit and drive highly effective teams. At the ConnectWise Roadshow you will be able to learn best practices in the following areas:

12:00 - 12:30: International Industry Trends

  • We’ll keep you up to date on the latest industry trends for solution providers.

13:00 – 13:30: Sales and Marketing

  • Fundamentals on how to build a brand as well as best practices for marketing activities and process

13:30 – 14:00: Quoting and Purchasing

  • Compressing the sales cycle
  • 10 questions to consider when changing your quoting process

14:15 – 14:45: Finance and Billing

  • Tracking work in progress (WIP)
  • Key reports to understand financial stability

14:45 – 15:15: Professional Service and Support

  • Customer onboarding and offboarding
  • Important KPIs and reporting

15:15 – 16:00: Five Critical Operational Maturity Level Traits Fast-Growing MSPs Must Master

  • Your current OML score
  • How top performers do things in these 5 critical areas
  • Specific steps you can apply to your business today

16:00 – 17:00: ConnectWise Demonstration and Happy Hour

keyboard_arrow_down Wednesday, 5 September | Brisbane >>

Venue

Hilton Brisbane
190 Elizabeth St
Brisbane, QLD, 4000, Australia

Time

9:15 - 14:45

Agenda

9:15 - 10:15: Registration, Networking

10:15 - 10:30: Welcome and Introduction

  • At ConnectWise we are more than just software. ConnectWise is driven by a passionate commitment to the success of our partners. Learn business best practices and the benefits of joining an enthusiastic community of peers, educational events and user groups.

10:30 - 11:45: ConnectWise Demonstration

  • ConnectWise empowers technology solution providers to reach their goals faster with an award-winning software suite- a customizable set of solutions including- ConnectWise Manage, Automate, Sell and Control. Our products help you streamline, simplify and virtually error proof all areas of productivity that feed into your profitability.

11:45 - 12:45: ConnectWise Partner Panel Discussion

  • There is no better way to learn than from your peers. Listen to our ConnectWise Partners as they share their experiences, knowledge and how they use the ConnectWise solutions to run their business.

12:45 - 13:45: Networking Lunch

13:45 - 14:45: General Session

keyboard_arrow_down Friday, 7 September | Auckland, New Zealand >>

Venue

Hilton Auckland Princess Wharf
147 Quay St
Auckland, 1010, New Zealand

Time

9:15 - 14:45

Agenda

9:15 - 10:15: Registration, Networking

10:15 - 10:30: Welcome and Introduction

  • At ConnectWise we are more than just software. ConnectWise is driven by a passionate commitment to the success of our partners. Learn business best practices and the benefits of joining an enthusiastic community of peers, educational events and user groups.

10:30 - 11:45: ConnectWise Demonstration

  • ConnectWise empowers technology solution providers to reach their goals faster with an award-winning software suite- a customizable set of solutions including- ConnectWise Manage, Automate, Sell and Control. Our products help you streamline, simplify and virtually error proof all areas of productivity that feed into your profitability.

11:45 - 12:45: ConnectWise Partner Panel Discussion

  • There is no better way to learn than from your peers. Listen to our ConnectWise Partners as they share their experiences, knowledge and how they use the ConnectWise solutions to run their business.

12:45 - 13:45: Networking Lunch

13:45 - 14:45: General Session